Will I have to pay customs fees or import taxes?
International orders may be subject to customs fees, import duties, taxes, or tariffs imposed by the destination country.
These charges are the responsibility of the buyer.
We are not responsible for customs delays or additional fees incurred upon delivery.
Which countries do you ship to? We currently ship to: Canada United States United Kingdom & Europe Selected international countries, including Australia, Japan, and South Korea If your country is not listed at checkout, please contact us before placing an order to confirm availability and receive a shipping quote.
What if my package is delayed, lost, or arrives damaged? We are not responsible for delays caused by the shipping carrier If your item arrives damaged, please contact us within 48 hours of delivery and include photos of the item and packaging Packages marked as “delivered” by the carrier are not refundable
Who is responsible for international shipping costs? International shipping can be expensive. Buyers are responsible for: Shipping fees shown at checkout or provided via custom quote Any import duties, taxes, or tariffs charged upon delivery
Q: Do you ship internationally? Yes! International shipping costs depend on destination and artwork size. Some orders require a custom shipping quote—just contact us and we’ll be happy to help. In other cases, shipping will be calculated at checkout.
How are fragile items packaged? We take great care in packaging artwork, pottery, and vintage items. Fragile items are securely packed using protective materials to help ensure safe delivery.
How can I contact you with shipping questions? If you have any questions about shipping, international orders, or custom quotes, please contact us before placing your order.
How long does it take to process an order? Orders are processed within 2–5 business days. Custom or made-to-order items may take longer. Any extended processing time will be clearly stated in the product description. You will receive a confirmation email once your order has shipped.
Frequently Asked Questions What kind of artwork do we sell Do you provide certificates of authenticity? Storage Transportation Crating, packaging Returne International shipping Insurance Do you ship internationally? Do you offer local pickup? Is shipping insured?